Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, subscribe to our service, or contact us for support.

Personal Information

• Name and email address
• Billing information and payment details
• API usage data and logs
• Communication preferences

Technical Information

• IP addresses and device information
• Browser type and version
• Usage patterns and API requests
• Error logs and performance data

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices, updates, and support messages
• Monitor and analyze trends and usage
• Detect, investigate, and prevent fraudulent transactions

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except as described in this policy:

• With your consent or at your direction
• To comply with legal obligations
• To protect our rights and prevent fraud
• With service providers who assist in our operations

4. Data Security

We implement appropriate security measures to protect your personal information:

• SSL encryption for data transmission
• Secure servers and databases
• Regular security audits and updates
• Limited access to personal information

5. Data Retention

We retain your information for as long as your account is active or as needed to provide services. PDF content submitted for conversion is processed and deleted immediately after conversion.

6. Your Rights

You have the right to:

• Access and update your personal information
• Request deletion of your data
• Opt-out of marketing communications
• Request data portability
• Object to processing of your data

7. GDPR Compliance

If you are located in the European Union, you have additional rights under GDPR, including the right to data portability and the right to lodge a complaint with a supervisory authority.

8. Cookies

We use cookies and similar technologies to improve your experience, analyze usage, and assist in our marketing efforts. You can control cookie settings through your browser.

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:
Email: privacy@PDFRise.com
Address: [Your Company Address]